One of the most awful airlines I have experienced. I have flown with them to Geneva through Brussels and it was a nightmare. One the outbound flight we were delayed by 6(!) hours sitting on one plane first and then on the other and just waiting. Only a tiny amount of awful quality food or drinks were provided for free. On the flight back, another delay and I almost missed my connecting flight. Apparently they can never do anything in time. My lowest score to them and advice to you: never use them!
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Brussels Airlines
Overall Value for Money
1
Seat and Cabin Space
2
Customer Service
3
In Flight Entertainment
1
Baggage Handling
n/a
Check-in Process
n/a
Meals and Beverages
1
Recommend Airline