Poor customer service Plane delayed 3 hours frantic to make connecting flight Staff showed no interest or concern. Chinese lady in penang office be advised many europeans can understand chinese . no need for rudeness . Delays. Customer service .need addressing
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Malindo Air
Overall Value for Money
3
Seat and Cabin Space
5
Customer Service
1
In Flight Entertainment
4
Baggage Handling
n/a
Check-in Process
n/a
Meals and Beverages
1
Recommend Airline