American Airlines review by Dave 2017-01-14

American Airlines really messed up a dream vacation for my family to the Philippines. Our very first flight out of Cleveland with AA messed up our vacation from the very beginning. Our flight from Cleveland to Chicago was cancelled do to mechanical circumstances and that's understandable but, instead of trying to accommodate us they hand us a card with a 1 800 number on it and tell me to reschedule it myself. Now I truly found out the truth how inconsiderate AA can really be. Now, just from there mishap, this trip ended up 24 hours behind schedule and the loss of one hotel which I had to pay for one night and was not even their because we missed our arrival time. I never would believe that an airline would be so inconsiderate to a customer of there caliber. I will never fly with AA again after that kind of treatment. And I suggest you should not either. Sorry AA but you prople really suck. From one of your most valuable customers but not anymore.