Passenger Review

Cathay Pacific review by Danae 2016-11-09

3 / 10

08 November, 2016 by ar

Economy Class

Cathay Pacific service is terrible! Where do I start! We flew from Perth to Hong Kong to New York. Service prior to ever boarding poor we had our flight cancelled and we were not even contacted, food was inedible, toilets leaked water when flushing and one toilet out of three in the back of the plane became completely unusable on such a long flight not okay on any level. Urine on the floor of the toilet that was pooling on the floor that had to use - two that were left open. Absolutely disgusting and unhygienic, other toilets that could be used were bearly cleaned throughout the flights.Then flying home I have tried all afternoon been on hold to ask for help with flight check in home and can not get any help which I need. Please take it from me don't fly with Cathay Pacific.

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Cathay Pacific

Cathay Pacific

Overall Value for Money

3

Seat and Cabin Space

1

Customer Service

1

In Flight Entertainment

1

Baggage Handling

n/a

Check-in Process

n/a

Meals and Beverages

1

Recommend Airline