I travel around Europe a lot for work and on all the comparable airlines a drink and snack are provided free of charge. I however Bought a cup of coffee to be given it in a "filter cup" which made it look dirty with coffee grounds coming out of the air hole. It was so strong it was undrinkable. I asked for extra milk which didn't even change the colour of the coffee it was so strong. I believe that they may want to re think this overpriced undrinkable M & S muck.
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British Airways
Overall Value for Money
2
Seat and Cabin Space
3
Customer Service
3
In Flight Entertainment
n/a
Baggage Handling
n/a
Check-in Process
n/a
Meals and Beverages
1
Recommend Airline