Passenger Review

Lufthansa review by roundworld

3 / 10

27 November, 2018 by

Economy Class

Lufthansa has really gone down hill especially for customer service. Don't bother phoning their contact centre or e-mailing for help. Feedback functionality seems to be permanently down on the website. I got a lot of standard scripted answers but no help. Very disappointed!

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Lufthansa

Lufthansa

Overall Value for Money

1

Seat and Cabin Space

2

Customer Service

1

In Flight Entertainment

1

Baggage Handling

n/a

Check-in Process

n/a

Meals and Beverages

3

Recommend Airline