During POLi transaction payment on 22 Apr 2017 flight booking my page got disconnected and I was asked to do a card payment by customer service team to continue with booking. I was given an assurance that the earlier POLi transaction would be refunded. But it has been 8 weeks now and even after several calls to customer service I haven't received my refund. I am thinking of going to consumer court if my refund is not done by end of this week.
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Scoot
Overall Value for Money
3
Seat and Cabin Space
3
Customer Service
2
In Flight Entertainment
n/a
Baggage Handling
n/a
Check-in Process
n/a
Meals and Beverages
n/a
Recommend Airline