Passenger Review

Air Serbia review by Ashley 2015-08-31

5 / 10

30 August, 2015 by ar

Economy Class

I've travelled with Air Serbia (or previously JAT) in the past and always been satisfied. This time was no exception, the comfort of the planes seems to have improved and the staff were excellent. On the way back our flight was 4 hours late, which was obviously not pleasant, but these things can happen. Unlike the truly terrible staff at Tivat airport, Air Serbia were extremely polite, apologetic and professional, giving us all the care and information we needed. We missed our connecting flight, so they booked us on another the next morning, gave us a letter of apology and a night's accommodation in an extremely swish hotel in Belgrade. We could not have asked for more.

5

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Air Serbia

Air Serbia

Overall Value for Money

4

Seat and Cabin Space

4

Customer Service

5

In Flight Entertainment

n/a

Baggage Handling

n/a

Check-in Process

n/a

Meals and Beverages

3

Recommend Airline