The ground staff decided to close the boarding gate 20 mins before the flight (March 12: DXB-Cairo) . He closed the system in front of me and refused to take my boarding pass. He said "sorry the captain is taking off and I have another call" I was left with no choice but to got to gate B18 - Connection desk and purchase a new ticket for next flight at 12:00 pm on Monday 13 March total 1200 AED. I already paid 2085 AED for the original ticket. I lost time, money and peace of mind that I thought I will avoid if I choose Emirates Airlines.
3
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Emirates
Overall Value for Money
1
Seat and Cabin Space
3
Customer Service
1
In Flight Entertainment
3
Baggage Handling
1
Check-in Process
1
Meals and Beverages
1
Recommend Airline
