VietJet Air review by Trang 2014-06-03

I flew 4 trips with Vietjet Air and my experience was horrible. All of them was delayed 3-4 hours, making all people going with me waiting tiredly. I talked to another group flying the same flight with us and they said they even changed the time earlier than it was supposed to be. In particular, their flight should depart at 12:30, but the night before, they were informed that it changed to 8:30 in the morning, making all of them prepare in rush. The last flight I flew with VietJet air was supposed to depart at 9:15 pm, but it was delayed to 11:30, making all of us going home very late, about 2-3 in the morning. There was no reimbursment for all the time we were waiting. This airline does not value customers' time. They try to group as many people as possible in a flight. They don't even have free drink in the flight. However, after all, it is our time that be wasted. It may be a cheap airline, but that doesn't mean they can't value our time. It is much more expensive. These 4 flights with VietJet Air will be the last time I flew with this airline. Please consider your time when you book this airline