I recently missed my flight because Air Asia could not contact me on my email. Google had blocked me on my email because I was accessing my account from a different country. The assistant was really nice and went to talk to her supervisor. They apologised for my inconvenience and booked me on the next flight. I had a flight going out of Mactan to KL. I pleasant experience. Very nice very reasonable. No extra costs. Maybe Air Asia are listening to the bad reports as expressed here. So I would like to document a positive
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