AA partners charge you for booking your flight through AA. I booked with AA for a trip to Hawaii. Hawaiian Air charged me a luggage fee because I didn't book with them direct. AA would do nothing to help with a refund. I was punished for booking on AA. Clearly they have a bad relationship with partners. Don't fly bags one way for free then charge $80 to get them home (no they were not over weight).
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American Airlines
Overall Value for Money
1
Seat and Cabin Space
3
Customer Service
4
In Flight Entertainment
4
Baggage Handling
n/a
Check-in Process
n/a
Meals and Beverages
3
Recommend Airline