American Airlines review by Phillip 2014-07-24

Flight from Germany to Charlotte, NC to Huntsville, AL in 05/2014 was the worst flight experience ever. Tv screen did not work, staff was not concerned after numerous requests. The aircraft had a malfunction before takeoff in NC, delaying us 3 hours on the taxiway. This caused a missed flight at the connection stop. American did not care whatsoever and we had to ask to get a meal voucher, but that was all that was given. They would only put us on another American flight that left hours later, putting us home in the middle of the night and needed to be at work the next morning. Worst airline ever. This review only covers about 65% of the issues experienced.