I was unable to fly on my flight from Kuala Lumpur to Singapore which had me forfeit a connecting flight from Singapore to Melbourne. Jetstar had apparently refunded me the funds for my flight without informing me about a booking process error. I had received my itinerary and booking confirmation as well as the flight payment confirmation received. Completely unsatisfied with the service and will not recommend any other customers.
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Jetstar
Overall Value for Money
1
Seat and Cabin Space
1
Customer Service
1
In Flight Entertainment
1
Baggage Handling
n/a
Check-in Process
n/a
Meals and Beverages
1
Recommend Airline