Want you to know that the steward in the very back of economy on flight KQ 1566 from Nairobi to Amsterdam on 17 th February was quite exceptional. He maintained good humour throughout a long night flight and I feel if there is an employee of the year(?) he should get it. In contrast the ground staff at gate 25 at schiphol at 7 am were extremely rude and unhelpful....what a contrast!
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KLM
Overall Value for Money
3
Seat and Cabin Space
4
Customer Service
5
In Flight Entertainment
3
Baggage Handling
n/a
Check-in Process
n/a
Meals and Beverages
3
Recommend Airline