I flew to Madrid, Spain and the airline left all the bags behind. I arrived in Madrid on Sept 5 and did not get my bags until three days later. I had to go to the airport because they never delivered my bag to where I was staying. I have attempted to reach someone regarding my claim and I have yet to hear from them 2 weeks later. Customer service is awfull.
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Aer Lingus
Overall Value for Money
2
Seat and Cabin Space
3
Customer Service
3
In Flight Entertainment
3
Baggage Handling
n/a
Check-in Process
n/a
Meals and Beverages
2
Recommend Airline