The Ugly (lets get it out of the way): * Nadi airport: clearly needs improvement (looks a bit like a cow shed at times) * Business lounge in LAX/TBIA: crowded, no showers, sad-looking sandwiches that appear to have been imprisoned in that fridge for months (no-one appeared willing to rescue). Use your Priority Pass instead. * Incompetent staff on the phone: unable to explain whether the airline can transfer luggage between two connecting flights booked separately (still don't know the answer, had to rebook a portion of my flight because of this). The Average: * Business class lounge at Nadi. Not outstanding, but has a shower and some reasonably tasty food at times. The Good: * Business class seat: The seat is not fully flat, but still very comfortable. I had a very good sleep both ways from Nadi to LA and back. * Staff was reasonably attentive during both flights, although I did not have dinner either way (had food prior to the flight) * Value for money: Great for travelling between Australia and the US. The cost of business class ticket compares well to Premium Economy on other airlines (without having to connect through Asia), but offers a comfortable seat to sleep. EDITORS COMMENT: Thanks for the balanced review
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Fiji Airways
Overall Value for Money
Seat and Cabin Space
Customer Service
In Flight Entertainment
n/a
Baggage Handling
n/a
Check-in Process
n/a
Meals and Beverages
Recommend Airline