Passenger Review

Aer Lingus review by Ashley 2017-07-20

4 / 10

19 July, 2017 by ar

Economy Class

My boyfriend and I both had food poisoning from the pasta bolognese we receive in flight. We were sick for 24 hours after our flight and it took several days for our stomach's to feel settled again. My parents and sister were on the flight and had the chicken and potatoes and were fine, but we were not fine. After this experience we will never fly with Aer Lingus again, as we never want to experience to pain we went through after eating our meal. To top it all off, my dad's in-flight entertainment would not work. His screen was frozen and he was unable to watch movies, listen to music or play games his entire flight. He mentioned in to the flight attendants, who did not seem to care or listen that his was broken and made no attempt to help him. We also were unable to check in online, as there was a problem with the service. When we got to check in, we got asked if we could check in online and we said no and we got asked why, as we should be doing that and they didn't seem to care that we tried every hour prior to leaving for the airport and kept getting the same error and were unable to check in.

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Aer Lingus

Aer Lingus

Overall Value for Money

1

Seat and Cabin Space

3

Customer Service

3

In Flight Entertainment

2

Baggage Handling

n/a

Check-in Process

n/a

Meals and Beverages

1

Recommend Airline