Booked straight on their website. Ticket BRU-SFM. On the wat back 4.5 hours delay. Asked for compensation of my telephone and meal costs. (one has to notify family of this huge dealy) They, after 6 emails up and down, advised me to contact their code-share partner BA. They are not responsible.
4
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American Airlines
Overall Value for Money
2
Seat and Cabin Space
2
Customer Service
4
In Flight Entertainment
3
Baggage Handling
n/a
Check-in Process
n/a
Meals and Beverages
3
Recommend Airline