Passenger Review

Delta Air Lines review by Margaret 2017-03-12

3 / 10

11 March, 2017 by ar

Economy Class

Terrible customer service. We spent 12 hours in the airport, were finally sent to a hotel where we got 3 hours of sleep. Now we are waiting for our next flight and they will not even give us a voucher for a cup of coffee in the airport. When we get home we will have to fight with customer care to get any support. I understand that sometimes plane malfunctions happen but Delta should be ready to support clients. The irony is that this flight was partially paid for because of difficulties on the last flight I took. They cannot seem to get it together.

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Delta Air Lines

Delta Air Lines

Overall Value for Money

1

Seat and Cabin Space

3

Customer Service

1

In Flight Entertainment

n/a

Baggage Handling

n/a

Check-in Process

n/a

Meals and Beverages

1

Recommend Airline