Oman Air review by S 2015-06-06

LON-CMB-LON trip. First time flyer on Oman air. Primary selection of the airline was time convenience due to work and was competitively priced. LON-Muscat both legs was an ageing A330 which badly needs cosmetic improvement for the interior. Staff needs to be re-trained to improve courtesy and attitude and to exercise their facial muscles to improve their non existent smile. The on-board meal was surely from "weight watchers" programme as I had lost some weight due to unpalatable and non-appetising food. Muscat-CMB sector was on Boeing 737 with the only difference being a new and bright interior. Good comfortable seat and leg room did improve body comfort which was hindered by gastric dumping of the food. There was not much difference in the price in relation to two other reputed Middle Eastern carriers which I have flown before (always had very good experience with). Overall Oman Air will be worthy competitor with other low budget airlines, but needs resuscitation of imagination, courtesy, and culinary skills to compete with other established and emerging airlines. I would avoid this airline in future unless there is significant improvement.