I flew from Melbourne to Rome via Shanghai and had no issues! Food was good. Better than what I've had on other more expensive airlines. Was delayed maybe half an hour leaving shanghai but that was no issue. Still landed at the expected time. Staff were polite. I was accidentally booked in the same seat as someone else on one flight home but the staff were quick to apologise and find me a new seat. One of my flights didnt have personal tvs (the horror!) But I survived. The shows on board were minimal but again nothing worth paying extra for a different airline. When coming in to land they play a tai chi exercise video which i thought was great! Even if I was the only person doing it.. I did find it strange that you weren't allowed to have a mobile turned on the entire flight, even on flight mode. This is the only airline I've been on to do this. Overall though i was pleasantly surprised given some of the bad reviews id seen online.
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China Eastern
Overall Value for Money
Seat and Cabin Space
Customer Service
In Flight Entertainment
Baggage Handling
n/a
Check-in Process
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Meals and Beverages
Recommend Airline