Scoot review by mister

How does Scoot customer service works: - Redirect you to 3rd party - you will be in loop. - They will harass by asking more & more info or put you on hold for long time or/and disconnect your call - They will tell your problem is escalated and someone will call in 24hrs but no one will call. - When you call back after 24 hours they will tell nothing is escalated. - If you tell them you want to speak to the same customer service staff that you previously discussed or you want to talk to supervisor, they will tell they are busy. - When you call back after 24 hours then you have to explain the whole problem from starting and one of the above will happen. - You can lodge inquiry in there website and if you give follow up call then one of the above will happen. - And they will lie easily and make false promise or play delay tactics.