Passenger Review

Frontier Airlines review by F 2016-04-09

2 / 10

08 April, 2016 by ar

Economy Class

Booked a vacation through Cheap Caribbean and it included round trip flights from Philadelphia, PA to Montego Bay, Jamaica. Checking in online the day before was horrible. Cheap Caribbean did not give me a "reservation code" for the flight and the reservation code for booking my vacation was not the same code. After calling Cheap Caribbean for the code, I continued to check-in online. Even though I had booked months prior, Frontier's site showed the available seats for the flight with a price on each one, starting at an extra $16 per seat. The website explained that by paying additional money to choose seats was the only way they could guarantee seats together. What a scam and rip-off! This is absolutely ridiculous and I can only imagine how many people they scam more money out of. I opted to not pay additional money and on the next screen it showed I had two seats together. So glad I didn't give this lousy airline extra money. Next I had to choose if I was bringing carry-on or checked luggage, all of which had ridiculous fees! Unbelievable to pay for carry-on bags!! Ended up paying $70 for two checked bags for the flight there and $60 for the return flight. and, $2 soda

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Frontier Airlines

Frontier Airlines

Overall Value for Money

1

Seat and Cabin Space

n/a

Customer Service

1

In Flight Entertainment

1

Baggage Handling

n/a

Check-in Process

n/a

Meals and Beverages

1

Recommend Airline