Passenger Review

Malaysia Airlines review by James 2017-03-08

5 / 10

07 March, 2017 by ar

Economy Class

We flew with Malaysia Airways from London to K L on the 8th December 2016 and returned from K L to London on the 10 January 2017 on both of these flights we had paid to book seats in an area that suited us and together, this failed to happen we were allocated different seats in separate rows. After much persuasion and argument we were finally seated together. When I attempted to claim a refund of my seat booking fees from Malaysia Airways they have totally ignored my e-mails and telephone calls.

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Malaysia Airlines

Malaysia Airlines

Overall Value for Money

1

Seat and Cabin Space

3

Customer Service

2

In Flight Entertainment

4

Baggage Handling

n/a

Check-in Process

n/a

Meals and Beverages

3

Recommend Airline