Passenger Review

Air Serbia review by alex 2017-06-29

6 / 10

28 June, 2017 by ar

Economy Class

I have missed my flight yesterday 28 of june and was looking to rebook for the next day. At the airport there is no way of finding an Air Serbia representative, they just don't have one! The service desk doesn't provide ticket change or new ticket issuing service and must be on hold for a half hour before being able to contact Air Serbia call centre. This arrangement is appalling The Azzurra ladies at the ticket desk went above and beyond to make sure i got on the flight the today. A big thank you to them but still not happy with Air Serbia!

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Air Serbia

Air Serbia

Overall Value for Money

3

Seat and Cabin Space

4

Customer Service

1

In Flight Entertainment

n/a

Baggage Handling

n/a

Check-in Process

n/a

Meals and Beverages

3

Recommend Airline