Ethiopian Airways review by N 2016-09-17

At Addis Ababa, we were directed to one entrance for security screening, whereupon staff closed the doors in our faces and directed us to a second entrance; the second entrance directed us back to the first entrance; we were then directed to a third entrance, where we waited a while, until being redirected to a fourth entrance. After boarding, we sat in the plane for forty five minutes before being told that the landing gear was broken. After another half an hour we were told that the air conditioning was also broken. The heat was sweltering. After a full hour and forty five minutes of this heat, the air stewardesses thought to bring us water. A stewardess handed the last cup to the passenger beside me, looked at me, then returned to the back of the plane, where she remained. Thanks Ethiopian Airways.