Passenger Review
China Eastern review by Pritisha 2016-11-15
3 / 10
14 November, 2016 by ar
I flew from CCU (Kolkata, India) to ICN(Seoul, South Korea) on 5 November, 2016. I had two Layovers- one at Kunming and the other at Shanghai and on my way back two- one at Nanjing and the other at Kunming. There is no in flight entertainment and they do not allow any electronic devices even on airplane mode. I had ordered for a Veg Indian Meal but all i got was some sticky rice and boiled peas. They served me beef on my flight from Shanghai to Seoul. Its almost impossible to communicate with them as nobody speaks english. The very infamous delays extended for about 3-4 hours and no information was given about the same. I was running against time to catch my connecting flight. I lost my phone because of the rush and the staff provided me with no help regarding the same. They even managed to lose my baggage because of which i had to wait for 4 long hours at the airport in Seoul. I missed the wedding ball which i was going to attend that evening because of delay in baggage. Pathetic Food. Pathetic Services. Very Disappointed!
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China Eastern
Overall Value for Money
Seat and Cabin Space
Customer Service
In Flight Entertainment
Baggage Handling
n/a
Check-in Process
n/a
Meals and Beverages
Recommend Airline