I am very disappointed with Emirates for changing our preference of seating for all but one of our flights during our one month family trip to Europe. No apology no empathy their customer service centre was robotic their cabin crew are robotic As a customer I feel that their staff members do not make eye contact and I get the feeling that they all hate their jobs
5
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Emirates
Overall Value for Money
3
Seat and Cabin Space
3
Customer Service
1
In Flight Entertainment
5
Baggage Handling
n/a
Check-in Process
n/a
Meals and Beverages
5
Recommend Airline