Worst experience ever... We were delayed 4 hours from ORD to CPH, missed our connection flight of course. They handed us a "big" voucher - according to them €15 for 2 people is a fortune for food. Anyways, our baggage didn't make it to ZRH - but they made sure to break one of our suitcases while keeping it for 2 days.... Their customer service is non-existent but we lawyered up and got our money back. Worst experience of my life... Never ever flying SAS again!
0
Comments
No comments yet, be the first to write one.
SAS
Overall Value for Money
1
Seat and Cabin Space
2
Customer Service
2
In Flight Entertainment
1
Baggage Handling
n/a
Check-in Process
n/a
Meals and Beverages
1
Recommend Airline