It is easy to see why the Australasian carriers scored so well in the annual AirlineRatings reviews. The Qantas aircraft was clean and comfortable. The flight departed and arrived early. The crew were friendly and more than helpful. They seemed to genuinely enjoy their jobs and it showed. In stark contrast to recent experiences on American carriers. The food and beverage service was more than acceptable, with the caveat that we are talking about airline food. Overall an excellent flight - couldn't find anything to fault.
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Qantas
Overall Value for Money
4
Seat and Cabin Space
4
Customer Service
5
In Flight Entertainment
5
Baggage Handling
n/a
Check-in Process
n/a
Meals and Beverages
5
Recommend Airline