It was awesome airline, and I was proud that my national carrier was so good. The service is slipping on board, couldn’t get a seat in the lounge as there is a way to buy your way in called koru club. ANZ are really selling their soul, while happily telling you they are Air Line of the year with various rating companies. Oh and they seem to be going for the worlds longest safety video, which is fun if you fly once or twice, but for regular flyers it’s like watching paint dry. I really feel for the crew..
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Air New Zealand
Overall Value for Money
3
Seat and Cabin Space
5
Customer Service
3
In Flight Entertainment
5
Baggage Handling
n/a
Check-in Process
n/a
Meals and Beverages
4
Recommend Airline