Passenger Review

United Airlines review by David 2016-07-25

9 / 10

24 July, 2016 by ar

Economy Class

My wife and I flew with UA in early June from Melbourne to Calgary im Canada via LAX. We returned mid July via SFO amd LAX. For the long haul segment between MEL and LAX we purchased Economy Plus seats that provided more leg room ... Well worth it. Note UA do not offer a Premium Economy service, something I think they should consider. Plane left Melbourne 1.5 hours late (no fault of UA). Caught our connecting flight with time to spare as we had ensured a reasonable layover for all our connectimg flights to mitigate the risk of delays. Flights for the return journey were all on time, and in fact we reached Melbourne 30 mimutes earlier then scheduled. Food was good all the way and flight enterainment provided a wide choice. Above all, we found the staff to be very professional and friendly in the air and on the ground.

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United Airlines

United Airlines

Overall Value for Money

4

Seat and Cabin Space

4

Customer Service

5

In Flight Entertainment

5

Baggage Handling

n/a

Check-in Process

n/a

Meals and Beverages

4

Recommend Airline