Passenger Review

Delta Air Lines review by James

6 / 10

14 November, 2018 by

Economy Class

On 22 May 2017, I travelled aboard on Delta Air Lines flight to Detroit. I take DL38 to Seattle-Tacoma SEA and transfer DL1819 to Detroit in Seattle-Tacoma SEA. Then I take DL2785 to Seattle-Tacoma and transfer DL39 return to Hong Kong. The whole trip is great. I use approximately USD$600 for the round trip tickets. I think it's fair for the Transpacific route. DL38 and DL 39 are using B777-200ER. DL1819 is using B737-900ER and DL2785 is using B757-200. I sit on the Economy Class for all 4 routes. These seats are not so crowd. It's okay for a fit man sitting on it. The seat pitch and width are 31-33 and 17-18 on these plane. Unfortunately, the staff are rude and unkind. The staff spilt the juice to the passenger with no apologies. Some call bell is on for a long time but no cabin crew come for help. DL38 and DL39 serve two meal: one dinner and one breakfast. For dinner, they have three different type of food: Chinese, American and Japanese. For breakfast, it included a cup of orange juice, cookie, a cup of water and light hot food. Those are delicious cuisine. That's the best in-flight food I've never tried. According to Delta's website, there are no food and beverages served on both flight DL1819 and DL2785. Surprisingly, the cabin crew still give everyone a cup of drink for free. There is a wide selection of movies and film in the in-flight entertainment system. There're Hollywood movie and traditional Chinese film. I would recommend Delta Air Lines for those who are going to the Americas. Delta is one of the best airlines in the Americas.

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Delta Air Lines

Delta Air Lines

Overall Value for Money

3

Seat and Cabin Space

3

Customer Service

2

In Flight Entertainment

4

Baggage Handling

n/a

Check-in Process

n/a

Meals and Beverages

4

Recommend Airline