Passenger Review

American Airlines review by Amanda 2013-07-13

2 / 10

12 July, 2013 by ar

Economy Class

Unknown type of aircraft. Flying from Dallis to Boston The airline staff were rude. They lost my luggage and gave repeated incorrect assurances when I would get them. I felt like a second class citizen I co-shared from qantas where I paid full fare. When I got on this five hour flight I couldn't even get free water. WTF They didn't have inflight entertainment working and when we used our noise canceling headphones the plane sent out a signal to make them buzz loudly to stop people using electronic devices. I have used these same headphones round the world without this issue. The justification for the airline using this blocking technology made me feel like the airline doesn't care about its customers

2

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American Airlines

American Airlines

Overall Value for Money

1

Seat and Cabin Space

3

Customer Service

1

In Flight Entertainment

1

Baggage Handling

n/a

Check-in Process

n/a

Meals and Beverages

1

Recommend Airline