Passenger Review

Qantas review by Gregory 2016-08-05

9 / 10

04 August, 2016 by ar

Economy Class

We have enjoyed two recent flights with both QANTAS to Broome and NorthWest from Broome to Darwin. Both were excellent for two different reasons. On the first the customer service, attention to our requests and general 'good cheer', was a noticeable change from other airlines. On the other, a medical emergency dominated the short journey. The more senior male attendant was professional, powerful and considerate to both the patient and fellow travellers. Both the attendants were not overwhelmed by the situation and did all that was required of them and received a resounding applause upon landing at our destination. Well done to both 'crews' on each journey.

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Qantas

Qantas

Overall Value for Money

4

Seat and Cabin Space

5

Customer Service

5

In Flight Entertainment

n/a

Baggage Handling

n/a

Check-in Process

n/a

Meals and Beverages

4

Recommend Airline