Kuwait Airways review by Moses 2016-11-06

Well, to be honest my experience with Kuwait airways was disappointing. It was my first time flying with Kuwait airways. MAA-JFK-MAA. The flight from MAA-KWI and KWI-MAA (A340) was okay compared to the flight from KWI-JFK and JFK-KWI (B747). There is no working in flight entrainment system for the flight to and fro NY though they had a small screen in front. Bad/broken seats. Almost most of the staff are quiet rude. It's almost like taking a local bus in Chennai, India. The KWI-JFK flight landing at Shannon (Ireland) Airport came as a surprise for many of my co-passengers since it wasn't clearly mentioned in the ticket that there wud be a stop in Dublin. There was also a delay in the flight from KWI-JFK. The passengers weren't explained why there was a delay. Security check done, bus is waiting downstairs, no passengers coming in to the gate, no work for almost 40-50 mins approx. I supposed they were waiting to pickup few other passengers from their other destinations and flights may have been delayed. Many passengers were angry at the ground staff. There were no restrooms after the security check within the gate. Some of them were waiting to use the restroom at the