Passenger Review

American Airlines review by william 2016-08-24

3 / 10

23 August, 2016 by ar

Economy Class

Got me to London 16 hours late causing me to miss connecting to cruise out of Southhampton. Resulted in 2 nights of hotels, taxi and food expense. Missed 2 nights of cruise and had to fly to Newcastle to catch up to the ship. AA customer response has been terrible.

3

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American Airlines

American Airlines

Overall Value for Money

1

Seat and Cabin Space

1

Customer Service

2

In Flight Entertainment

3

Baggage Handling

n/a

Check-in Process

n/a

Meals and Beverages

2

Recommend Airline