Passenger Review
American Airlines review by william 2016-08-24
3 / 10
23 August, 2016 by ar
Economy Class
Got me to London 16 hours late causing me to miss connecting to cruise out of Southhampton. Resulted in 2 nights of hotels, taxi and food expense. Missed 2 nights of cruise and had to fly to Newcastle to catch up to the ship. AA customer response has been terrible.
3
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American Airlines
Overall Value for Money
1
Seat and Cabin Space
1
Customer Service
2
In Flight Entertainment
3
Baggage Handling
n/a
Check-in Process
n/a
Meals and Beverages
2
Recommend Airline