Qantas review by Greg 2014-08-02

I have flown numerous airlines over a forty year period (including Qantas), my last flight with them was between Tokyo and Sydney a nine hour overnight trip. I'm sorry but the current standard of Qantas is terrible, the aircraft was a dilapidated past its prime 747, the seating was awful, I've heard economy called Cattle class before but if you crammed cattle into the space that I had to endure then Qantas would be prosecuted for cruelty to animals. The flight was from Sydney-Tokyo-Sydney, the passengers were Australians and Japanese so why was the inflight announcement system blasting Mandarin Chinese Music throughout the flight? I tried changing the language on the inflight entertainment system but all that did was give me English and Japanese instructions while the Mandarin went on, don't Qantas understand the difference between Chinese and Japanese? The crew were surly (apart from the Japanese crew members) they couldn't crack a smile if their lives depended upon it, it was all just way too much effort. On arrival at Sydney airport my luggage was misplaced and when I approached Qantas staff to inform them of my loss I was told to "just accept it your luggage is gone". Awful.