It was sooooooooo horrible experience ever. I recommend that don't transit via beijing. Too cold and dirty. I was stuck for 8 hours delay due to bad smog in Beijing, but they did not providing enough explains in English why the flight was delayed. They spoke just wait at the gate over and over. Air china was so rude to passengers. I think Air china is not qualified to serve international customers. No beijing transit and no Air china.
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Air China
Overall Value for Money
1
Seat and Cabin Space
2
Customer Service
1
In Flight Entertainment
1
Baggage Handling
n/a
Check-in Process
n/a
Meals and Beverages
2
Recommend Airline