Passenger Review

Ethiopian Airlines review by Samantha

5 / 10

26 February, 2019 by Samantha Rorich

Economy Class

I am disgusted with the treatment I have received from Ethiopian Airlines. I traveled to Malawi to attend my father's funeral and scattering of his ashes. A sad and stressful time. This was compounded by the fact that not only did I not received my luggage on the day of my arrival (13th February), I still to date have not received it (26th February). I am now back from Malawi after spending the 4 days that I was there wearing the same clothes!! I had to go to my father's funeral and scattering of his ashes in the same clothes I had been wearing for 3 days!! My vacation was budgeted and was not meant to be going clothes shopping!! As well as the fact that where we were was in a remote area of Malawi. You have cost me a lot of money, you have cost me a lot of stress. I have made a monetary claim with Ethiopian Airlines which you have ignored along with ignoring where my luggage is. I am disgusted. Thank you Ethiopian Airlines for causing me such stress

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Ethiopian Airlines

Ethiopian Airlines

Overall Value for Money

1

Seat and Cabin Space

3

Customer Service

3

In Flight Entertainment

2

Baggage Handling

1

Check-in Process

3

Meals and Beverages

3

Recommend Airline