Passenger Review

Scoot review by John 2017-01-30

6 / 10

29 January, 2017 by ar

Business Class

I recently travelled Scoot from Singapore to Perth. I was fairly excited to travel with them as they have boasted flying the new 787 Dreamliner. I had booked their business class to have the extra room, luggage and meal. Now I realise this is a cheap offshoot SIA, however this near new plane was in pretty shabby condition, honestly the interior looked like a plane of ten years old, pen marks all over seats, grubby walls and carpets, it was a real disappointment. The immediate thing I noticed is noise levels, I had a few days earlier flown from Hong Kong to Singapore on Cathay on an A330, they are much quieter aircraft, so I don't understand the claim from Boeing, the so called tinting glass rather than shades you pull down are a gimmick, they dont work, they only block 80% of light and they give off a blue green light, unlike the good old pull down shade that blocks everything 100%. The cabin crew were pretty ordinary, they did just enough, never went beyond and stayed well planted in the galley, food ordinary, overall a disappointment. But, on saying that, you have to accept this is what you pay for, so for me, I'll stick to the full service airlines like Cathay, SIA.

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Scoot

Scoot

Overall Value for Money

3

Seat and Cabin Space

3

Customer Service

3

In Flight Entertainment

3

Baggage Handling

n/a

Check-in Process

n/a

Meals and Beverages

3

Recommend Airline