easyJet review by Nick

Took 3 short internal European flights with EasyJet in past month, 2 of the 3 were late (3 hour delay, 1 hour delay, and 1 on-time). 3 hour delay: Told us at check-in that the flight was going to at least 2 hours late, but no text or email to notify us of this before we got to the airport. Later they blamed the weather, but I checked and the relevant airport had perfect weather for the past 24 hours. The 1 hour delay was ridiculous – they had passengers line up to board, and then announced that, whoops, the plane did not actually have a crew! Everyone sat down and then repeated the whole farce later. Again, EasyJet’s fault. The “we apologise for the inconvenience” announcements are so insincere they must say it almost every day. Cabin crew were also unimpressive – the toilets onboard were either broken or filthy and in desperate need of a clean – but the crew spent most of their time chatting to each other or playing games on phones. If you do fly EasyJet, prefer an early morning flight, so there’s less likely to be knock-on delays. Overall very poor & disrespectful treatment of customers.