Passenger Review

Fiji Airways review by Sarah 2017-01-08

2 / 10

07 January, 2017 by ar

Economy Class

Mostly I just want to leave a review to prepare people if they fly with this airline and something does go wrong the customer service I received has left me with the conclusion that they really do not care. The level of customer service I received from them and how they deal with complaints is the worst experience I have ever had from any company, after sending three additional emails to them following my initial complaint they didn't even bother responding from their so called complaints email service! I don't really want to go into detail of what my complaint was with Fiji airways, I just feel obliged to let people know the kind of company I experienced, and nothing about it was good. There are much better airline options to fly to Fiji with and I will definitely never fly with this airline again.

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Fiji Airways

Fiji Airways

Overall Value for Money

n/a

Seat and Cabin Space

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Customer Service

1

In Flight Entertainment

n/a

Baggage Handling

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Check-in Process

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Meals and Beverages

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Recommend Airline