Air France review by Diksha 2016-01-22

I was waiting at the Paris airport to fly to Detroit, USA. My layover in Paris was for 7 hours and I was really looking forward to go home, but one hour prior to my flight departure the crew member announced that my flight to Detroit has been cancelled. The reason for cancellation was shortage of crew members. I was with 15 other people who was stuck inside the Paris airport since I did not have the Visa to go out. The airline members were very rude and not at all accommodating. They did absolutely nothing to make us feel comfortable. After spending almost 16 hours in the airport, the staff told us that they can only make our sleeping arrangements in the Air France Lounge after 11:30 PM. By that time it had already been 20 hours since I was traveling. Air France crew gave us only 16 euros to spend on dinner and 5 euros for breakfast. I was agitated, ignored and exhausted. By 11:30 PM we were given access to the lounge where the staff joined two couches together for us to sleep. We were given some coffee and we were told that we can take showers. We were woken up by the staff at 5:30 AM promptly and we had to vacate the lounge by 6AM. I wanted to take a shower before leaving