Passenger Review

Air France review by Alexeja 2016-04-27

4 / 10

26 April, 2016 by ar

Economy Class

I traveled with air France on a long haul flight from Düsseldorf to Las Vegas and back. The cabin crew only spoke French to me which was quite disappointing as it was an international flight and I don't speak any French. On one of the flights the air conditioning blew icy air and couldn't be turned off, so I caught a cold. Furthermore, I experienced several massive delays and arrived back in Düsseldorf 6 hours later than originally planned. Air France refuses to compensate for that. I have traveled a lot with many different airlines and this was the worst service I've ever experienced. Very disappointing.

4

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Air France

Air France

Overall Value for Money

2

Seat and Cabin Space

3

Customer Service

2

In Flight Entertainment

3

Baggage Handling

n/a

Check-in Process

n/a

Meals and Beverages

3

Recommend Airline