Passenger Review

United Airlines review by Daron 2016-08-28

5 / 10

27 August, 2016 by ar

Economy Class

Missed our connection due to sitting in airport, then runway getting more fuel to take a different route. Still not enough fuel and had to stop before final destination and refuel again. Just going from Asheville to Chicago but this caused missed connection. Had to stay in Chicago at our expense also loss of paid lodging in our final destination. Said it was traffic control problem so we were on our own. No plans to fly United again if I can't get a substantial reimbursement which I doubt I'll see.

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United Airlines

United Airlines

Overall Value for Money

1

Seat and Cabin Space

3

Customer Service

3

In Flight Entertainment

n/a

Baggage Handling

n/a

Check-in Process

n/a

Meals and Beverages

3

Recommend Airline