Passenger Review
American Airlines review by Lynne 2016-02-19
3 / 10
18 February, 2016 by ar
Economy Class
Rude, unhelpful staff. My flight was delayed til morning and they did not offer me a hotel. They said "all our hotels are booked. If you get one, you can send your receipt in for up to $75 refund" Really?? I ended up sleeping in the airport until morning, when my flight was delayed again for a short time. No one communicated with me properly, and I did not feel that American cared at all. I will not be flying with American again.
3
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American Airlines
Overall Value for Money
1
Seat and Cabin Space
3
Customer Service
2
In Flight Entertainment
n/a
Baggage Handling
n/a
Check-in Process
n/a
Meals and Beverages
3
Recommend Airline