The call center needs to be train how to deal with customers and learn if the flight is delayed make sure you inform the traveling passenger's by email,sms, or by a phone call. By saying that you are on Fiji Time is not professional especially when u are running a Airline. Cabin Crew were nice and always smiling towards all Food needs to be upgraded asap.
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Fiji Airways
Overall Value for Money
3
Seat and Cabin Space
3
Customer Service
3
In Flight Entertainment
5
Baggage Handling
n/a
Check-in Process
n/a
Meals and Beverages
1
Recommend Airline