Bangkok Air review by Peter 2013-11-24

Flew from Bangkok to Luang Prabang in an ATR 72. Embarking/disembarking only via aft door. First in, last out. So our suitcase under the a/c to be loaded. Seats have very little legroom: if person in front of you reclines, it's impossible to put your traytable down. Inflight service ok. Upon arrival 7 suitcases (including ours) were missing: Offloaded again in Bangkok, due to take off weight/weight and balance problems. Offloaded at random. Suitcase arrived 24 hrs later on Laos Airlines. No info, no excuses. My advise is: Avoid Bangkok Airways and choose Laos Airlines.